Our Core Values serve as a guide for our behavior as a company.

What are our behavior patterns, beliefs, and values as employees of PCG?

A value is something for which we stand, allowing no exceptions and something we demonstrate every day of our life. A value is a fixed and immovable point. Values motivate your behavior, and will guide you in your resolution of difficult decisions/situations. PCG’s customers, suppliers and others who interact with the Company deserve consistent treatment from PCG representatives. Therefore, no matter what the personal values of any individual employee, anytime a customer or supplier interacts with a PCG representative, he/she can always count on the same qualities of service and character because all PCG representatives, when acting on behalf of PCG, are “living” PCG’s set of core values.

PCG’s seven core values are:

(1) SAFETY
Webster defines the adjective “perfect” as being “of the highest excellence”… “flawless”. A perfect diamond, a perfect safety record… flawless. In construction, real, inherent risks/dangers exist. We must always strive for zero accidents… flawless, perfect. Not until we have a perfect safety record can we be satisfied. The perfect safety of our employees must be our primary objective and primary culture. We must demand and expect perfection. Remember, safety first, always, every day… nothing less.


(2) QUALITY PERFORMANCE
Play by the Rules:

• Fully use the business tools and systems that the Company has developed for you. Don’t take shortcuts - eventually it will catch up to you and our customers.
• Constantly stay familiar with all corporate policies, particularly all operational policies for managing your business. (PCG’s corporate policies are posted on our Intranet. For assistance in accessing, contact your respective Branch Administrator, Supervisor or Manager.)
• Manage by values.


(3) INTEGRITY
• A company must be trustworthy and honest with those it deals with, both internally and externally.
• It’s simple: “Walk the Talk”. Treat the people you work with and the people you work for in the same professional manner as you would want them to treat you… ethically and with respect, timeliness, and fairness.


(4) TREATING EMPLOYEES EQUITABLY
Our primary role in this Company is to protect/preserve and perpetuate/grow the assets (wealth) of our Company so that it can share its wealth equitably and prudently as possible with all its employees and owners today.Our priorities for the Company:

• Employee Satisfaction: Provide attractive salary, bonus and fringe benefits for our employees and their families. We want to continue to rank at the top of our industry in total compensation. Also, create growth opportunity and means for vertical movement and promotion for our people. We want to develop talent from within and give our deserving and qualified people an opportunity to grow personally and professionally within the Company.

• Stock Appreciation: Moderate and sustained stock appreciation is vital to the Company. Our goal is to continue to provide attractive returns to the shareholders and remain employee-owned.

• Financial Strength: A strong balance sheet is essential for growth. All our banking and bonding capabilities are tied directly to the strength of our balance sheet.


(5) ENTREPRENEURIAL SPIRIT
Only through growth and responsible financial management will we enjoy continuing prosperity. We must look to all employees and owners to make a difference. All of us should feel comfortable enough to challenge and improve the system by taking reasonable risks outside our comfort zone that will improve and expand our businesses in three ways:

• Branch-Level Growth: Internal growth from our existing branches; i.e., doing more of the same and expanding into new services for local market-share growth;

• Division-Level Growth: Geographic expansion of our core businesses; i.e., opening new branch locations; and

• Corporate-Level Growth: Acquisition of new businesses that will further diversify and strategically position us for where we need to be ten years from now.


(6) CUSTOMER ALIGNMENT
The next major business force to be reckoned with will be rapid access and interaction with customers.

Communications and computer technologies are creating new frameworks for customer management, allowing real¬time integration with the customer and the ability to create and leverage customer information.

Experts all agree that speed, reliability and intimacy matter most. Customers are raising the bar: “Know Me Well; Serve Me Fast; Do It Right Every Time.”

The best salespeople:

• Ask better questions
• Are excellent listeners
• Have empathy for their customer. Know better than your competition the mentality and perspective of your customer. See things through his/her eyes.
• Create a win/win situation for both you and your customer.
• Practice excellent time management to maximize productivity.


(7) FUN COMPANY
We spend the majority of our waking hours in the office and/or otherwise working for the Company. It is vital that we create and maintain a Company culture and atmosphere that has our employees wanting to come to work and wanting to work hard and be successful, but also feeling that the Company has a personal interest in each of us and is concerned for our comfort, our enjoyment, and our welfare.

It is our responsibility to provide a work environment that balances productive work with productive fun.