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Principles of Business Conduct
  1 MESSAGE FROM THE CEO

Dear PCG Associates,
PCG employees are good and moral people who strive every day, trying in the right way, to achieve perfection in their jobs. However, good intentions are not always enough. In order to make good and ethical business decisions, we all need to maintain an awareness of our ethical principles and some examples of how these principles apply on the job. The PCG Principles of Business Conduct serves this purpose. The PCG Principles of Business Conduct applies to all employees of Performance Contracting Group, Inc., its subsidiaries and joint ventures.

PCG LEADERSHIP
Executives, officers, and managers (the leadership) must, at all times, exemplify the highest standards of ethical business conduct and are expected to engrain these same principles and conduct in their employees. Furthermore, the Leadership must maintain a work environment that exacts the same ethical and legal standards from their employees, suppliers, subcontractors and customers as well.

Executives, Officers and Managers shall:

  1. At all times conduct themselves as professionals and leaders in a mannerthat is consistent with the intent of PCG’s Core Values;
  2. Comply with every aspect of PCG’s Principles of Business Conduct;
  3. Instill within their employees an acceptance of PCG’s Core Values and PCG’s Principles of Business Conduct;
  4. Appraise their employees annually to assure compliance with PCG’s Core Values and PCG’s Principles of Business Conduct;
  5. Actively control all Company operations and functions to prevent endangering individuals and to avoid scandal, embarrassment or liability to the Company.

Integrity and reputation are our foundation. Our Core Values and Principles of Business Conduct must define our integrity and our relationship with everyone we do business with (e.g., our customers and suppliers) and each other. Please join me in making PCG and its operating companies the ethical leader in our industries.

Sincerely,

Craig D. Davis
President and Chief Executive Officer



2 INTRODUCTION
PURPOSE OF PRINCIPLES OF BUSINESS CONDUCT

Our philosophy is that Performance Contracting Group, Inc. (PCG or the Company), its subsidiaries and joint ventures will comply with all applicable laws and regulations, adhere to the highest ethical standards, and act as responsible members of the communities where we operate.

Our Principles of Business Conduct (PRINCIPLES) has been prepared to help you understand and honor this philosophy. It has been adopted by the PCG Board of Directors. It summarizes the virtues and principles that are to guide our actions in business. The PCG Principles of Business Conduct applies to all employees of Performance Contracting Group, Inc., its subsidiaries and joint ventures. And to the extent they act on behalf of PCG, we expect our agents, consultants, subcontractors, representatives and suppliers to be guided by them as well. We do not expect you to become a legal expert as a result of reading the PRINCIPLES; the examples included here do not represent every instance where a policy or the law applies. But we do expect you to honor the PRINCIPLES, to be generally aware of certain laws and regulations, and to recognize potentially sensitive issues. Most importantly, we expect you to seek advice when necessary. It is always better to ask first so problems can be avoided later.

There are numerous resources available to assist you in meeting the challenge of performing your duties and responsibilities while honoring the PRINCIPLES. There is no better course of action for you than to apply common sense and sound judgment to the manner in which you conduct yourself. In other words, if you question whether a specific act could be a potential ethical or legal problem, it probably is. Do not hesitate to use the resources that are available whenever it is necessary to seek clarification.

It is your responsibility to be informed about and to comply with the PRINCIPLES.

METHODOLOGY OF IMPLEMENTATION

The PRINCIPLES is distributed or made available to all PCG salaried and non-union hourly employees, agents, consultants, subcontractors, representatives and suppliers. PCG’s managers will receive detailed training on the contents. Managers must ensure full implementation of the PRINCIPLES and its ancillary policies and procedures throughout all PCG locations.

The PRINCIPLES is made available on PCG’s website and will periodically be distributed in written form. Additionally, the Company publishes related articles in its corporate newsletter and includes business conduct items in various branch and division meeting agendas. The PRINCIPLES are reviewed by Senior management to ensure its content remains appropriate and is updated in accordance with new circumstances, laws and regulations.

PCG employees are expected to adhere to the provisions of the PRINCIPLES; those who violate the PRINCIPLES are acting outside the scope of his or her employment, and are subject to disciplinary action.


3 PCG CORE VALUES
WHAT ARE OR SHOULD BE OUR BEHAVIOR PATTERNS, BELIEFS, AND VALUES AS EMPLOYEES OF THIS COMPANY?

A value is something for which we stand, allowing no exceptions and something we demonstrate every day of our life. A value is a fixed and immovable point. Values motivate your behavior, and will guide you in your resolution of difficult decisions/situations. PCG’s customers, suppliers and others who interact with the Company deserve consistent treatment from PCG representatives. Therefore, no matter what the personal values of any individual employee, anytime a customer or supplier interacts with a PCG representative, he/she can always count on the same qualities of service and character because all PCG representatives, when acting on behalf of PCG, are “living” PCG’s set of core values. PCG’s core values are:

SAFETY
Webster defines the adjective “perfect” as being “of the highest excellence”… “flawless”. A perfect diamond, a perfect safety record… flawless. In construction, real, inherent risks/dangers exist. We must always strive for zero accidents… flawless, perfect. Not until we have a perfect safety record can we be satisfied. The perfect safety of our employees must be our primary objective and primary culture. We must demand and expect perfection. Remember, safety first, always, every day… nothing less.

QUALITY PERFORMANCE

Play by the Rules:
• Fully use the business tools and systems that the Company has developed for you. Don’t take shortcuts - eventually it will catch up to you and our customers.
• Constantly stay familiar with all corporate policies, particularly all operational policies for managing your business. (PCG’s corporate policies are posted on our Intranet. For assistance in accessing, contact your respective Branch Administrator, Supervisor or Manager.)
• Manage by values.

INTEGRITY


• A company must be trustworthy and honest with those it deals with, both internally and externally.

• It’s simple: “Walk the Talk”. Treat the people you work with and the people you work for in the same professional manner as you would want them to treat you… ethically and with respect, timeliness, and fairness.

TREATING EMPLOYEES EQUITABLY


Our primary role in this Company is to protect/preserve and perpetuate/grow the assets (wealth) of our Company so that it can share its wealth equitably and prudently as possible with all its employees and owners today.

Our priorities for the Company:

1. Employee Satisfaction: Provide attractive salary, bonus and fringe benefits for our employees and their families. We want to continue to rank at the top of our industry in total compensation. Also, create growth opportunity and means for vertical movement and promotion for our people. We want to develop talent from within and give our deserving and qualified people an opportunity to grow personally and professionally within the Company.

2. Stock Appreciation: Moderate and sustained stock appreciation is vital to the Company. Our goal is to continue to provide attractive returns to the shareholders and remain employee-owned.

3. Financial Strength: A strong balance sheet is essential for growth. All our banking and bonding capabilities are tied directly to the strength of our balance sheet.


ENTREPRENEURIAL SPIRIT


Only through growth and responsible financial management will we enjoy continuing prosperity. We must look to all employees and owners to make a difference. All of us should feel comfortable enough to challenge and improve the system by taking reasonable risks outside our comfort zone that will improve and expand our businesses in three ways:

1. Branch-Level Growth: Internal growth from our existing branches; i.e., doing more of the same and expanding into new services for local market-share growth;

2. Division-Level Growth: Geographic expansion of our core businesses; i.e., opening new branch locations; and

3. Corporate-Level Growth: Acquisition of new businesses that will further diversify and strategically position us for where we need to be ten years from now.

CUSTOMER ALIGNMENT

The next major business force to be reckoned with will be rapid access and interaction with customers.

Communications and computer technologies are creating new frameworks for customer management, allowing real¬time integration with the customer and the ability to create and leverage customer information.

Experts all agree that speed, reliability and intimacy matter most. Customers are raising the bar: “Know Me Well; Serve Me Fast; Do It Right Every Time.”

The best salespeople:

• Ask better questions
• Are excellent listeners
• Have empathy for their customer. Know better than your competition the mentality and perspective of your customer. See things through his/her eyes.
• Create a win/win situation for both you and your customer.
• Practice excellent time management to maximize productivity.

FUN COMPANY

We spend the majority of our waking hours in the office and/or otherwise working for the Company. It is vital that we create and maintain a Company culture and atmosphere that has our employees wanting to come to work and wanting to work hard and be successful, but also feeling that the Company has a personal interest in each of us and is concerned for our comfort, our enjoyment, and our welfare.

It is our responsibility to provide a work environment that balances productive work with productive fun


4 ETHICS QUICK TEST
TAKE A QUICK TEST TO EXAMINE YOUR OPTIONS.

PCG wants to earn and maintain its reputation for being trustworthy and for doing the right thing. If you’re ever in a situation where the right thing is unclear or doing the right thing is difficult, examine your options with the Ethics Quick Test:

• Could it harm PCG’s reputation?
• Is it ethical and legal?
• What would my family and friends say?
• How would it look in the newspaper?
• Would I bet my job on it?
• Should I check with someone else?
• How would my action appear to others?

5 BUSINESS STANDARDS
COMPLIANCE WITH THE LAW

PCG and its employees identify, understand and honor all applicable laws and regulations, and act in such a manner that the full disclosure of all facts related to any activity would always reflect favorably on the Company.

MAINTAINING HIGH ETHICAL STANDARDS
PCG and its employees honor the highest ethical standards of conduct in all business activities, and act in a manner that enhances the Company’s standing within the business community as a vigorous and ethical competitor.

BUSINESS CITIZENSHIP
PCG and its employees are responsible citizens in the communities where the Company operates.

HONESTY
PCG and its employees are truthful, honest and forthright in all our endeavors.

INTEGRITY
PCG and its employees say what we mean, deliver what we promise, and stand for what is right.

RESPECT
PCG and its employees treat one another with dignity and fairness, appreciating the diversity of our work force and the uniqueness of each employee.

TRUST
PCG and its employees build confidence through teamwork and open, candid communication.

RESPONSIBILITY
PCG’s employees are free to speak up without fear of retribution - and report concerns about the workplace, including violations of law, regulations and Company policies, and seek clarification and guidance whenever there is doubt.


6 COMPLIANCE EFFORTS

The Company takes steps to assure compliance with its Principles of Business Conduct by:

Conducting periodic and spot audits at its corporate and branch locations;
Integrating its features within the Company’s salaried employee performance appraisal system:

  • to ensure managers take an active role in disseminating its contents to their employees,
  • to ensure employees conduct their business affairs with adherence to the provisions of the PRINCIPLES;

Conducting training seminars on its provisions;
Evaluating all reports of suspected misconduct; and
Appropriately disciplining violators.


7 IF YOU HAVE QUESTIONS ABOUT PCG'S PRINCIPLES OF BUSINESS CONDUCT

Individuals who have questions or require clarifications regarding the PRINCIPLES should seek assistance through any of the following channels:
  1. Contact your respective PCG Supervisor, Manager or Vice President of Operations responsible for your branch or department.
  2. Contact the Senior Vice President of Corporate Affairs, PCG, Inc. at the home office in Lenexa, Kansas (Tel: (800) 255-6866; or (913) 888-8600) or via email to mick.matthews@pcg.com.
  3. Contact the Senior Vice President/General Counsel, PCG, Inc. at the home office in Lenexa, Kansas (Tel: (800) 255-6866; or (913) 888-8600) or via email to chuck.williams@pcg.com.

Employees may have questions regarding their own actions or the actions of other employees. Questions may also arise regarding the actions of suppliers, subcontractors or customers. You should direct your questions to one of the individuals listed above for clarification and guidance.


8 IF YOU PERCEIVE OR WANT TO REPORT MISCONDUCT

If you perceive misconduct or want to report misconduct by another employee or manager, you should immediately contact your respective PCG Supervisor; Manager; respective Vice President of Operations; Senior Vice President, Corporate Affairs or Senior Vice President/General Counsel, to discuss the details. You may report anonymously, if you prefer. Otherwise, your call will be treated confidentially to the extent possible.

If you report, in good faith, what you suspect to be illegal or unethical activities, you need not be concerned about retaliation from others. The Company will take disciplinary action against any employee involved in retaliation. This may include action up to, and including, termination of employment.

PCG "ETHICS HELPLINE"

Performance Contracting Group continues to enhance its initiatives regarding corporate ethics and raising awareness of its Principles of Business Conduct. Effective January 1, 2004, the company will establish its "Ethics Helpline", a telephone service available to all employees. The "Ethics Helpline" is available for questions you may have regarding business ethics, or for reporting instances you suspect may be a questionable business practice, illegal activity, or a crime pertaining to Performance Contracting Group.

PCG "ETHICS HELPLINE" - TOLL-FREE:
(866) 794-1777

All calls will be handled confidentially. When you call the "Ethics Helpline", you may leave an anonymous message or you may choose to leave a direct message for Mick Matthews, senior vice president, Corporate Affairs. The "Ethics Helpline" directions will prompt you to press #1 to leave a direct message for Mick Matthews, or to simply remain on the line to record your voicemail.

Performance Contracting Group is committed to doing business at the highest possible level of integrity and ethical practice. We appreciate your involvement and assistance.


9 INTERNAL ACCOUNTING CONTROLS

Internal accounting controls have been established to manage the Company’s financial transactions. PCG adopted these controls to satisfy internal needs and to ensure compliance with Generally Accepted Accounting Principles (GAAP), the guidelines of the Financial Accounting Standards Board (FASB), and other requirements of applicable laws and regulations.

INTERNAL CONTROL GUIDELINES
PCG has established systems, controls and documentation for authorizing, executing, and recording transactions involving assets and liabilities. The Company also controls access to assets and periodically reconciles recorded and existing assets. The following is a summary of some of the more significant aspects:

Compliance
No officer, employee or other person acting on behalf of the Company may engage in any activity that circumvents the Company’s system of internal controls.

Illegal Payments
No officer, employee or other person acting on behalf of the Company may in any way offer, make, solicit or receive an illegal payment, contribution or gift of any kind.

Cash Disbursements

PCG prohibits cash disbursements except for reasonable amounts drawn from established and properly recorded petty cash accounts. All checks must be drawn only to the ultimate payee. No checks may be made payable to “cash” or to “bearer”. Exceptions can be made to this policy, only with the prior written approval of PCG’s Chief Financial Officer.

Reporting and Review Procedures
Any officer, employee or other agent of the Company who thinks a transaction may be illegal must report the suspicion to the Company’s Senior Vice-President of Corporate Affairs, Chief Financial Officer, or General Counsel. If the Senior Vice-President of Corporate Affairs, Chief Financial Officer, or General Counsel believes a further review of the transaction is necessary, he must notify the Chief Executive Officer.

All appropriate persons, including the reporting individual, will be informed as to how the issue is resolved. If the review procedure results in a favorable decision, the transaction may proceed. Similar instances of transactions already completed must also be reported accordingly. PCG will, after a difficult issue has been resolved, consider how the “lesson learned” from its resolution can be used to improve the PRINCIPLES and/or Company policies.

Responsibility
Employees are responsible to know and understand the PCG internal control guidelines that may directly affect them.


10 ANTITRUST

Antitrust laws and regulations are designed to preserve and foster fair and honest competition within the free enterprise system. To accomplish this goal, the language of these legal standards is deliberately broad, prohibiting such activities as unfair methods of competition and agreements in restraint of trade. Such language gives enforcement agencies the right to examine many different business activities to judge their effect on competition.

POLICY
PCG Company policy requires full compliance with the letter and spirit of all antitrust laws and regulations. No employee, under any circumstances, has the authority to commit or authorize a violation of the law. Anyone who violates the law, or knowingly permits a subordinate to do so, is subject to disciplinary action, up to and including termination of employment.

Each of you must have a basic knowledge of the U.S. federal and state antitrust requirements. Many countries outside of the United States such as Canada, Australia and many European countries have also adopted antitrust laws. Information about antitrust laws outside the U.S. may be obtained from PCG’s General Counsel.

Penalties for antitrust violations are severe. They include the following:

Imprisonment of individuals.

Fines of up to ten million dollars ($10,000,000) against the Company, up to three hundred fifty thousand dollars ($350,000) against the individual for each violation of the Sherman Act, and fines of up to ten thousand dollars ($10,000) for each violation of the Federal Trade Act.

Payment of triple damages, plus attorney’s fees and litigation costs, to the government or any firm or individual injured by the violation.

Injunctions or consent decrees prohibiting certain activities. Consent decrees can seriously limit a firm’s future freedom to engage in business activity and can be applied across a broader scope than was involved in the original violation.

AREAS OF POTENTIAL EXPOSURE
Violations most frequently occur in relation with competitors, customers, and suppliers.

Relations with Competitors
The laws make illegal any agreement or understanding, expressed or implied, written or oral, that unreasonably restricts competition or interferes with the ability of the free market system to function properly. In the eyes of the law, good intentions or customer or consumer benefits do not justify or excuse violations.

A formal agreement with a competitor need not exist to prove a conspiracy. A general discussion followed by common action often is enough to show an implied agreement. In an investigation, every communication, written or oral, is subject to extreme scrutiny.

Communications with competitors should be avoided unless they concern legitimate business ventures or permitted trade association activities. You must not engage in any communications with competitors that could result, or even appear to result in any of the following: price fixing, bid rigging, allocation of customers or markets, boycotts, or production limits to restrain trade.

Relations with Customers and Suppliers

Generally speaking, you have an unrestricted right to choose your customers and suppliers. But, there are antitrust pitfalls in this area. The biggest danger is an allegation that, through an understanding or threat, you have improperly restricted a customer’s freedom to establish his/her own prices or terms of sale. You must also avoid any agreement with a supplier that sets the price or terms of sale for your products. In addition, you should avoid complaining to your supplier about the prices charged by that supplier’s other customers who are your competitors.

For Specific Guidance
Because of the severe penalties involved and the broad areas of activities that could potentially lead to a violation, all employees are encouraged to request guidance from the General Counsel when antitrust-related questions arise. The Legal Department can provide specific definition and examples of illegal activities pertaining to competitors, customers and suppliers.


11 U.S. FOREIGN CORRUPT PRACTICES ACT

The Foreign Corrupt Practices Act (FCPA) became U.S. federal law in 1977. It applies to U.S. individuals, companies and their controlled international subsidiaries.

The FCPA has two basic parts:

1. Anti-bribery provisions.
2. Accounting and record-keeping requirements.

The anti-bribery section prohibits payment of a bribe to a foreign official or foreign political party, party official or candidate for political office. The FCPA defines a “bribe” as anything of value given or offered to a foreign official for the purpose of influencing an act or decision to obtain, retain or direct business. Anything of value can include things other than cash.

Despite the reference to foreign practices, the FCPA’s accounting and record-keeping provisions apply to domestic and international operations of U.S. companies.

While the FCPA’s accounting provisions basically restate GAAP, it is important to understand that strict accuracy in documentation and reporting is required. These provisions can be interpreted to include relatively small sums from petty cash funds. Any director, officer, employee or agent of PCG, or any stockholder acting on behalf of PCG, who is convicted of violating the FCPA is subject to substantial fines and/or imprisonment. If convicted, the Company is also subject to substantial fines.


12 POLITICAL PARTICIPATION

PCG believes that participation in the political process is one of every individual’s most basic rights. But federal and state laws in the United States and many other countries distinguish between individual and corporate participation. For example, U.S. federal law and the laws of many states prohibit corporate contributions to political candidates or officeholders.

Personal Political Participation
PCG encourages employees to participate in the political process as they desire. You may make personal political contributions or communicate your personal beliefs to elected officials. It is important, however, to distinguish between personal and corporate political activities. As a responsible corporate citizen, PCG may speak on issues of importance to the Company. Senior management is responsible for developing and communicating the Company’s positions on relevant legislative and regulatory issues. Be sure you clearly label any personal communication with legislators as your own beliefs. If you are contacted by legislators or regulators regarding the Company’s position on public issues, you should refer them to the Senior Vice¬President of Corporate Affairs, or PCG’s General Counsel.

Corporate Participation
PCG prohibits the use of Company funds or other assets to make political contributions to or expenditures on behalf of political candidates, officeholders or public officials. Prohibited expenditures may include things as small as providing meals, beverages or entertainment to officeholders or public officials. This policy applies even in states where the law permits corporate political contributions or expenditures. U.S. federal law and Company policy also state that no one will be reimbursed for personal political contributions. Personal compensation will not be altered in any way under any circumstances to reflect such contributions.

Gratuities and Government Employees
U.S. federal and state laws and laws in some countries outside the United States restrict the ability of corporations, their employees or their agents to give gifts or gratuities to government employees, including politicians on behalf of the Company. These laws specifically prohibit making a gift to a government employee in connection with a business transaction, procurement and contracting officers, inspectors, auditors, and even local officials who issue permits. These laws could be violated if anything of value is given to a government employee, even if there is no intent to influence an official action or decision. PCG prohibits any employee from making any gift or gratuity, or making any expenditure of any kind, to or on behalf of any government employee.


13 MEDIA RELATIONS

Employees may be asked by representatives of the media for information concerning the Company’s position on public issues or private issues (such as litigation) in which the Company has an interest. Before commenting on these issues, employees should coordinate any contact with the media with the Senior Vice-President of Corporate Affairs, or General Counsel. In addition, employees may not release information to the news media about Company activities or the activities of other employees. If an activity merits or requires public disclosure, its release will be coordinated by the Senior Vice-President of Corporate Affairs, and General Counsel.


14 CONFLICT OF INTEREST

A conflict of interest exists when there is a conflict between an employee’s or agent’s obligation to the Company and his or her self-interest. Employees should avoid any relationship with other businesses that could impair or unduly influence their ability to discharge their PCG duties properly. The appearance of a conflict often can be as damaging as an actual conflict. A good general rule is to avoid any action or association that would be embarrassing to you or the Company if it were disclosed to Company leaders and/or the public. Generally speaking, employees should not provide service or assistance to a competitor or engage in activities that compete with any of the Company’s lines of business. In addition, you should not use Company assets for your personal gain. Work you do for the Company belongs to the Company. You may not exploit for your personal gain inventions, patents or copyrights belonging to the Company regardless of your involvement in them. If a business opportunity should belong to PCG, taking it for your personal gain is equivalent to misappropriating a corporate asset.


15 GIFTS AND ENTERTAINMENT

PCG desires to treat fairly and impartially all persons and companies with whom it has business relationships, including its customers and suppliers. Giving or accepting gifts and entertainment can be construed as an attempt to unduly influence the relationship. Generally, you should not provide or accept gifts of more than nominal value or entertainment of greater than usual or customary expense. Gifts of money are never permissible. Your judgment should tell you when a gift is improper and should be refused to prevent potential embarrassment to everyone and to avoid what may be an unintentional violation of the law.

Business entertainment is an ambiguous area. Picking up the check for a business lunch or dinner or a trip to a sporting event or the theater is usually permissible. But a clear business purpose should be involved. If in doubt whether a gift or entertainment is appropriate, ask your respective Manager, the Senior Vice-President of Corporate Affairs, or General Counsel. Employees will be reimbursed for only reasonable business-related travel and entertainment expenses. The expenses must be necessary, legally incurred, properly authorized, reported and approved.


16 BRIBES AND KICKBACKS

Under no circumstances is it acceptable to offer, give, solicit, or receive any form of bribe, kickback, or inducement. The term “kickback” includes any money, fee, commission, credit, gift, gratuity, thing of value, or compensation of any kind that is provided directly or indirectly to anyone for the purpose of improperly obtaining or rewarding favorable treatment in connection with a contract. This principle applies to PCG transactions domestically as well as everywhere else in the world, even where the practice is considered by some as “a way of doing business.”

PCG expects its employees to refuse to make questionable payments. Employees must not offer expensive gifts, bribes or any other kind of payment or benefit to representatives of customers, suppliers, competitors, government or government agencies.


17 RELATIONS WITH SUPPLIERS

PCG’s commitment to dealing fairly and honestly with suppliers means that employees responsible for buying or leasing materials and services on behalf of the Corporation must consciously and consistently guard their objectivity. In practice, this means that no employee or agent will accept or solicit any benefit from a supplier or potential supplier that might compromise, or appear to compromise, his or her objective assessment of the supplier’s product and price. Promotional items of nominal value are acceptable, as is moderately scaled entertainment within the limits of responsible and generally accepted business practices.

No PCG employee may require or pressure suppliers to give up trade with our competitors as a condition to retain their supplier agreement with us.

PCG employees must respect and protect any confidential or proprietary information shared with us by a supplier. We must also let our suppliers know that we trust and expect them to do likewise.


18 CONTRACTS WITH PUBLIC ENTITIES

PCG acknowledges and accepts responsibility for the special compliance responsibilities that accompany contracts with public entities such as the U.S. government, state governments, municipalities, etc.

Employees engaged in business activities with public entities must be cognizant of and comply with all respective regulations and contractual provisions.

For more information regarding contracts with public entities, employees should contact PCG’s Legal Department.


19 INSIDE INFORMATION

Sometimes, employees have information about PCG, its subsidiaries or affiliates, or about a Company with which PCG does business, that is not known to the public. While PCG is a privately held Company, many of its employees conduct business with and have information pertaining to publicly held corporations. Such inside information may relate to business plans, new products or processes, mergers, acquisitions, dispositions of businesses or securities, problems, sales, profitability, negotiations relating to significant contracts or business relationships with others, significant litigation or other financial information.

It is important to understand that any PCG employee may hold inside information about the Company or other companies and be subject to the following restrictions: if inside information is material, that is, if a reasonable investor would consider the fact important in reaching an investment decision, employees should not buy or sell securities in that company. Inside information, gained as a result of PCG employment, should not be provided to others, until such information becomes public.

Employees needing assistance in determining how the rules governing inside information apply to specific situations should contact PCG’s General Counsel.


20 OUTSIDE ACTIVITIES

PCG employees or officers must not serve as directors or officers of any organization that might supply goods or services to the Company, buy goods or services from the Company, or compete with the Company, without prior approval of the Senior Vice-President of Corporate Affairs, and PCG’s General Counsel. Neither is it permissible for employees or officers to work as employees of or consultants to any of these type of organizations. These are clear conflict-of-interest situations.

There are cases, however, where PCG employees may start their own outside businesses, or take on additional part-time work with organizations that are neither competitors, suppliers, nor customers. This in itself does not constitute a conflict of interest. It is the employee’s responsibility to ensure that the second job does not conflict with the interests of PCG. This means, for example, ensuring that the two activities are strictly separated:

That you do not do the other organization's work on PCG's time.

That customers and colleagues from your outside activity do not contact you at PCG.

That you do not use PCG's equipment and supplies, nor te time of any PCG personnel, for your outside work..

That you do not promote products or services associated with your outside business to other PCG employees during working hours.

That you do not attempt to market or sell products or services from your outside work to PCG.

In order tyo avoid any uncertainty with PCG as your primary employer, you must let your manager know of and approve the outside work prior to commencing it.


21 DISCRIMINATION AND HARASSMENT

PCG recognizes that its greatest strength lies in the talent and the ability of its employees. Employees are expected to hold themselves accountable to the highest professional standards, with mutual respect being the basis of all professional relationships. With regard to human resources programs and policies, overall goals have been established to guide the Company’s activity in employee relations. In pursuit of these goals, it is the Company’s policy:

To provide equal opportunity for all persons in recruiting, hiring, developing, promoting and compensating without regard to race, religion, color, age, gender, disability, veteran’s status or national origin;

To maintain a professional, safe and discrimination-free work environment; and

To recognize and compensate employees based on their performance and to provide a competitive array of benefits.

Sexual, racial, ethnic, religious or any other type of harassment has no place in PCG’s work environment. Racial, ethnic and religious harassment includes such conduct as slurs, jokes, intimidation or any other verbal, written or physical attack on a person because of race, religion or national origin. Sexual harassment includes unwelcome sexual advances or other verbal or physical conduct of a sexual nature.

Questions or complaints about potential harassment should be directed to your immediate supervisor, the Senior Vice-President of Corporate Affairs, or PCG’s General Counsel.


22 SUBSTANCE ABUSE

PCG has a vital interest in maintaining safe, helpful and efficient working conditions for its employees. The Company recognizes problems created by substance abuse and the need to develop prevention and treatment programs. Being under the influence of alcohol or other drugs on the job may pose serious safety and health risks not only to the user, but also to those who work with the user. The Company created the Substance Abuse Prevention Program to establish and maintain a drug-free, alcohol-free, safe and helpful work environment for all employees.

Each employee must report to work in a physical condition that will allow him or her to perform his or her job in a safe and efficient manner. Employees may not be under the influence of or use, sell, purchase, transfer, manufacture, or possess prohibited substances or drug paraphernalia while performing any work for the Company, or while on Company-owned or -controlled premises.

Employees using legal drugs (includes prescribed drugs and over-the-counter drugs that have been legally obtained and are used for the purposes for which they were prescribed or manufactured) that may impair the performance of job duties by affecting either mental or motor functions must immediately inform their supervisor of such legal drug use.

When the Company has reason to believe that an individual is violating any aspect of the Substance Abuse Prevention Program, he or she may be asked by the Company management representative to immediately submit to a search or inspection at any time while on Company-owned or -controlled premises, or while operating Company property.

The Company has established requirements for substance abuse testing for thefollowing: pre-employment, random, periodic, post-accident, reasonable suspicion, rehabilitation follow-up, contractual obligation, and federally mandated testing situations.

Employees who fail any employment-related substance abuse tests are subject to disciplinary action up to and including termina¬tion of employment. Employees who refuse to submit to the forms of testing prescribed by the Company will be subject to disciplinary action, up to and including termination of employment. When the Company has reasonable suspicion and believes an employee is under the influence of a prohibited substance, the employee may be suspended, for reasons of safety, until test results are available. Employees under the influence of or who use, sell, purchase, transfer, manufacture or possess illegal drugs or drug parapherna¬lia; any legal drug including prescription medication that has not been legally obtained or is not being used for prescribed purposes; or alcohol while performing Company business or while on Company-owned or -controlled premises will be subject to discipli¬nary action, up to and including termination of employment. An employee’s refusal to give consent to a search of person and/or property when requested by Company management constitutes a violation of the Substance Abuse Prevention Program and may result in discipline, up to and including termination of employment.

For additional information regarding the Company’s Substance Abuse Prevention Program and its Employee Assistance Program, employees should contact the Substance Abuse Prevention Program Manager in the PCG corporate office in Lenexa, Kansas. Employees may review the Company’s Substance Abuse Prevention Program, PCG Policy #176, on PCG’s computer intranet service under the Corporate Information, Corporate Policy Manual headings.


23 SAFETY, HEALTH AND ENVIRONMENT

SAFETY and HEALTH
It is the policy of PCG that the prevention of occupational injuries and illnesses will be given priority equal with profitability, productivity, quality and related corporate efforts. The maintenance of a safe working environment is the responsibility of every employee. PCG’s accident prevention programs have been developed to eliminate or mitigate the potential harm from events that could produce injuries, interrupt production, damage equipment or materials, destroy assets, or escalate the cost of doing business. Establishment of a safe environment will contribute to the protection of, and the health and well-being of, employees and others, and to the conservation of corporate assets from losses caused by accidents.

Employees shall share in the responsibility for contributing to the establishment of an accident-free environment by following established safety rules and operating procedures, reporting unsafe conditions and accidents, and conducting themselves in a way that enhances their personal safety and the safety of others.

For information about PCG's Accident Prevention Plan:

1. Contact the Corporate Safety Department in Charlotte, NC office at (704) 529-8043; or

2. Access the PCG Accident Prevention Plan via the Company's Intranet.

ENVIRONMENT
PCG commits to honor environmental laws and regulations where it has offices and projects. The Company’s employees should be alert to environmental issues and be familiar with environmental laws applicable to their area of business. Since environmental laws are complex and subject to frequent changes, you should obtain the advice from PCG’s General Counsel whenever there is any doubt as to the lawfulness of any actions or inactions.



24 INTERNATIONAL TRADE RESTRICTIONS AND BOYCOTTS

The ability of U.S. companies and their international affiliates to trade in the world market is restricted by regulations issued by the U.S. federal government. For example, U.S. companies are prohibited from participating in economic boycotts directed against friendly countries. Also, trading with certain countries is restricted or prohibited.

ANTI-BOYCOTT LAWS
The anti-boycott laws are intended to prevent U.S. companies and their non-U.S. affiliates from supporting a boycott imposed by one non-U.S. country against another country that is friend to the United States. Although the current laws were passed primarily to respond to the boycott of Israel by several middle eastern nations, other boycotts are also covered.

These laws prohibit the Company or any of its employees from refusing to do business with anyone based on race, religion, gender or national origin and from providing information about these matters to customers or potential customers. They also prohibit the providing of information about relationships that the Company may have with a boycotted country.

Under the regulations, requests to participate in a boycott must be reported promptly to the U.S. federal government. These requests can potentially be found in almost any business document, including contracts, requests to bid, letters of credit, purchase orders and questionnaires that seek information about potential suppliers. You should also be alert to provisions that prohibit importing goods from certain countries or that require shipping goods on vessels that are able to enter the ports of particular countries. If any document contains language that you believe may be boycott-related, immediately contact PCG’s General Counsel.

REGULATION OF INTERNATIONAL TRADE
The U.S. federal government regulates, and in some cases prohibits, trade with various countries outside the United States. For example, as of March 2001, trade is prohibited between U.S. companies and governments or businesses in Cuba, Iran, Iraq, Libya, North Korea, former Yugoslavia (Serbia and Montenegro) and portions of Serbian-controlled areas of Bosnia and Croatia. These prohibitions may also apply to international affiliates of U.S. companies. Trading with these countries can subject PCG to severe penalties.

Further, the U.S. Department of Commerce regulates the export of goods, services and technology to non-U.S. countries. These controls focus more on the type of goods, services or technology being exported than on the country to which they are exported.

Since the laws in this area are constantly changing, you should consult with PCG’s General Counsel before conducting business with or exporting goods and services to a non-U.S. country.
25 CONFIDENTIALITY OF CORPORATE INFORMATION

One of PCG’s most valuable assets is its body of business information. The widespread use of computer terminals and systems and cellular phones has caused this information to be potentially accessible by many individuals. Failure to adequately protect this corporate information can lead to the loss of highly confidential data that may place PCG at a disadvantage in the marketplace.

As an employee, you are responsible and accountable for the integrity and protection of all business information (including your electronic mail and voice mail) and you must take steps to protect information that has been entrusted to you. For example, you must not make inappropriate modifications to information or destroy, disfigure or disclose information. Customer lists, property records and other business information, even if compiled from public sources, are Company property and cannot be taken or used for personal benefit.

Documents containing sensitive data should be handled carefully during working hours and must be properly secured at the end of each business day. Particular attention must be paid to the security of the data stored on the computer system. You must maintain the secrecy of your password and lock equipment when not in use. If you see people who you do not recognize using computers in your area, immediately contact your supervisor.

In addition, you should be aware that all electronic and/or voice mail communications are considered records and property of PCG. The Company reserves the right to monitor the contents of messages sent or received over its systems.

Employees who have access to proprietary and confidential information - which may range from engineering designs, estimates, financial records, employee records, to data entrusted to us by a customer or competitor - must keep it confidential. Be very cautious in discussing Company business in public: in restaurants, on airplanes, on cell phones, or on public payphones. Use extra care in transmitting confidential materials via fax. Remember that our obligation to protect PCG’s proprietary and confidential information continues even after we leave the Company.

Protection of Company information also means reporting information completely and accurately. This includes information pertaining to financial forecasts, construction schedules, potential claims, revenue projections, and margin forecasts. Trying to hide bad news through misleading figures undermines trust over the long term, and in some cases may be illegal.

The reputation of PCG, its employees and its products and services is also an important asset that you have a responsibility to protect.
26 COMPANY ASSETS

SUPPLIES and EQUIPMENT

Employees are expected to use good judgment regarding the use of Company resources. Employees are accountable for using such resources responsibly to perform PCG business. Any personal use of Company resources must not result in significant added costs, disruption of business processes, or any other disadvantage to the Company. Use of Company resources for non-Company purposes is appropriate only when specifically authorized by Company policy or procedure or when the user receives express authorization from his or her manager. Managers are responsible for the resources assigned to their respective organizations and are empowered to resolve issues concerning their proper use.

Employees can unknowingly compromise the security and integrity of PCG information through the improper use of Company equipment. Employees using Company equipment for personal purposes are accountable for that use and must ensure that no compromise results.

Employees must ensure that:

Such materials and equipment remain on Company-controlled property unless use in another location has been authorized by management.

Proper measures are taken for the storage and safeguarding of Company data and information to prevent unauthorized access, use, or removal by any means and in any form (e.g., electrical, optical, magnetic, or hard copy) of such data or information.

Company, customer, and supplier resources are not used for outside business activities or unauthorized non-Company purposes.

Personal use of computing equipment does not compromise the security or integrity of Company information, software, or hardware.

Resources entrusted to PCG by current or prospective suppliers or customers are used only as authorized by the supplier or customer.

PCG COMMUNICATION SYSTEMS
PCG communication systems and networks are provided for the conduct of Company business. However, personal use by employees of PCG telephones, facsimile machines, and voicemail, email, and internet systems is permitted within the following guidelines:

The use is of reasonable duration and frequency.

PCG incurs no significant added costs.

The use is not related to any illegal activity or the conduct of an outside business.

The use would not cause embarrassment to the Company.

The use is not in support of any religious, political, or outside organization activity, except as may have been authorized in advance by the Senior Vice President of Corporate Affairs or PCG’s General Counsel.

The use does not interfere with the performance of Company business, the employee’s assigned duties, or the assigned duties of other employees and does not adversely affect the performance of the employee or the employee’s organization.

NOTE: Employees are not to make use of the Internet for any purpose that may be illegal or might otherwise embarrass the Company (e.g., pornography, gambling). This includes employees sending e-mails using their PCG account (such that the address that appears to all on the Internet who see it is “john.doe@pcg.com”).

Use of PCG personal computers, copiers, and similar office equipment:

Office equipment, such as personal computers and copiers, is provided for the conduct of Company business. However, occasional personal use of a personal computer, copier, or similar office equipment is permitted within the following guidelines:

The use should be infrequent and minimal.

The use must not be related to any illegal activity or the conduct of an outside business.

The use would not cause embarrassment to the Company.

The use is not in support of any religious, political, or outside organization activity, except as may have been authorized in advance by the Senior Vice President of Corporate Affairs or PCG’s General Counsel.

The equipment should be used on an off-hour basis, such as during lunchtime or before or after work hours.

The use should not interfere with the performance of Company business, the employee’s assigned duties, or the assigned duties of other employees and should not adversely affect the performance of the employee or the employee’s organization.

There should be no incremental cost to the organization or the cost should be insignificant.

USE OF COMPANY SOFTWARE
PCG employees use software programs for word processing, spreadsheets, data management and many other applications. Most of the software products purchased by the Company are covered by some form of licensing agreement that describes the terms, conditions and allowed uses.

It is PCG’s policy to respect copyright laws and observe the terms and conditions of any license agreement. U.S. copyright law imposes civil and criminal penalties for illegal reproductions and use of licensed software. Each user must be aware of the restrictions on the use of software and must abide by those restrictions. (For information regarding licensing agreements and software use restrictions, employees should contact PCG’s Help Desk in Lenexa, KS at (888) 747-0041 or (913) 310-3559; email: help.desk@pcg.com).


27 CONFIDENTIALITY

COMPENSATION
PCG considers all aspects of an employee’s compensation to be considered strictly confidential. Employees should take special care in maintaining that confidentiality. Items pertaining to the general administration of benefits may be discussed among PCG employees. From time to time employees discuss 401(k) plans, ESOP programs, etc. Discussions of a general nature regarding these types of plans is permitted. Employees are not to discuss their individual respective compensation levels with other PCG employees, or compensation levels of other PCG employees with anyone.

EMPLOYEE RECORDS
The Company respects the aspect of privacy pertaining to employee records, including medical records and substance abuse testing. The Company will maintain confidentiality of such information to the extent possible.



28 RECORDS MANAGEMENT

PCG’s corporate records are important assets. Corporate records include essentially everything you produce as an employee, regardless of its format. A corporate record may be in the form of paper, computer reports, microfilm, electronic mail or voice mail. It may be something as obvious as a memorandum, a contract or case study, or something not as obvious, such as a desk calendar, an appointment book, or an expense record.

PCG is required by law to maintain certain types of corporate records, usually for a specified period of time. Failure to retain such documents for minimum periods could subject the Company to penalties and fines, cause the loss of rights, obstruct justice, place the Company in contempt of court, or place the Company at a serious disadvantage in litigation.

Accordingly, PCG has established controls to ensure retention for required periods and timely destruction of retrievable records, such as paper copies and records on computers, electronic systems, microfiche and microfilm. Even if a document is retained for the legally required period, liability could still result if a document is destroyed before its scheduled destruction date. You are expected to become familiar with and fully comply with the records retention/destruction schedule for the department in which you work. Employees should contact the Legal Department in the Lenexa, Kansas PCG home office with questions regarding records retention policies and schedules.


29 SECURITY AND COMPLIANCE ASSISTANCE

PCG is committed to providing a safe and secure workplace. In this regard, PCG may conduct on each employee a full background investigation prior to actual employment, and require drug screening as a condition of employment.

Firearms or explosives shall not be in the possession of any employee or agent while on Company premises or when engaged in Company business.

Employees and other persons on Company premises may be subject, in certain approved circumstances, to inspection of their personal property (including lockers, baggage, desks and parcels) computers and automobiles while on Company property. Any employee who refuses an inspection request by authorized Company personnel may be subject to discipline, up to and including termination of employment.

Any security incidents and crimes involving the Company must be reported to your immediate supervisor, the Senior Vice President of Corporate Affairs, or PCG’s General Counsel immediately. Reportable incidents include theft, fraud, property damage, injury or threats of injury to Company employees, and any other suspected or actual violation of the PRINCIPLES.
   
 
Performance Contracting Group 2004. All rights reserved.
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