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MESSAGE FROM THE CEO Dear
PCG Associates,
 |
PCG
employees are good and moral people who strive every day,
trying in the right way, to achieve perfection in their
jobs. However, good intentions are not always enough.
In order to make good and ethical business decisions,
we all need to maintain an awareness of our ethical principles
and some examples of how these principles apply on the
job. The PCG Principles of Business Conduct serves
this purpose. The PCG Principles of Business Conduct
applies to all employees of Performance Contracting Group,
Inc., its subsidiaries and joint ventures. |
PCG LEADERSHIP
Executives, officers, and managers (the leadership) must,
at all times, exemplify the highest standards of ethical business
conduct and are expected to engrain these same principles
and conduct in their employees. Furthermore, the Leadership
must maintain a work environment that exacts the same ethical
and legal standards from their employees, suppliers, subcontractors
and customers as well.
Executives, Officers and Managers shall:
- At all times conduct themselves
as professionals and leaders in a mannerthat is consistent
with the intent of PCG’s Core Values;
- Comply with every aspect of PCG’s
Principles of Business Conduct;
- Instill within their employees an
acceptance of PCG’s Core Values and PCG’s Principles
of Business Conduct;
- Appraise their employees annually
to assure compliance with PCG’s Core Values and PCG’s
Principles of Business Conduct;
- Actively control all Company operations
and functions to prevent endangering individuals and to
avoid scandal, embarrassment or liability to the Company.
Integrity and reputation are our foundation.
Our Core Values and Principles of Business Conduct
must define our integrity and our relationship with everyone
we do business with (e.g., our customers and suppliers) and
each other. Please join me in making PCG and its operating
companies the ethical leader in our industries.
Sincerely,
Craig D. Davis
President and Chief Executive Officer 2
INTRODUCTION PURPOSE
OF PRINCIPLES OF BUSINESS CONDUCT
Our philosophy is that Performance Contracting
Group, Inc. (PCG or the Company), its subsidiaries and joint
ventures will comply with all applicable laws and regulations,
adhere to the highest ethical standards, and act as responsible
members of the communities where we operate.
Our Principles of Business Conduct
(PRINCIPLES) has been prepared to help you understand and
honor this philosophy. It has been adopted by the PCG Board
of Directors. It summarizes the virtues and principles that
are to guide our actions in business. The PCG Principles of
Business Conduct applies to all employees of Performance Contracting
Group, Inc., its subsidiaries and joint ventures. And to the
extent they act on behalf of PCG, we expect our agents, consultants,
subcontractors, representatives and suppliers to be guided
by them as well. We do not expect you to become a legal expert
as a result of reading the PRINCIPLES; the examples included
here do not represent every instance where a policy or the
law applies. But we do expect you to honor the PRINCIPLES,
to be generally aware of certain laws and regulations, and
to recognize potentially sensitive issues. Most importantly,
we expect you to seek advice when necessary. It is always
better to ask first so problems can be avoided later.
There are numerous resources available
to assist you in meeting the challenge of performing your
duties and responsibilities while honoring the PRINCIPLES.
There is no better course of action for you than to apply
common sense and sound judgment to the manner in which you
conduct yourself. In other words, if you question whether
a specific act could be a potential ethical or legal problem,
it probably is. Do not hesitate to use the resources that
are available whenever it is necessary to seek clarification.
It is your responsibility to be informed
about and to comply with the PRINCIPLES.
METHODOLOGY OF IMPLEMENTATION
The PRINCIPLES is distributed or made available
to all PCG salaried and non-union hourly employees, agents,
consultants, subcontractors, representatives and suppliers.
PCG’s managers will receive detailed training on the
contents. Managers must ensure full implementation of the
PRINCIPLES and its ancillary policies and procedures throughout
all PCG locations.
The PRINCIPLES is made available on
PCG’s website and will periodically be distributed in
written form. Additionally, the Company publishes related
articles in its corporate newsletter and includes business
conduct items in various branch and division meeting agendas.
The PRINCIPLES are reviewed by Senior management to ensure
its content remains appropriate and is updated in accordance
with new circumstances, laws and regulations.
PCG employees are expected to adhere
to the provisions of the PRINCIPLES; those who violate the
PRINCIPLES are acting outside the scope of his or her employment,
and are subject to disciplinary action.
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PCG CORE VALUES
WHAT ARE OR SHOULD BE OUR BEHAVIOR
PATTERNS, BELIEFS, AND VALUES AS EMPLOYEES OF THIS COMPANY?
A value is something for which we stand,
allowing no exceptions and something we demonstrate every
day of our life. A value is a fixed and immovable point. Values
motivate your behavior, and will guide you in your resolution
of difficult decisions/situations. PCG’s customers,
suppliers and others who interact with the Company deserve
consistent treatment from PCG representatives. Therefore,
no matter what the personal values of any individual employee,
anytime a customer or supplier interacts with a PCG representative,
he/she can always count on the same qualities of service and
character because all PCG representatives, when acting on
behalf of PCG, are “living” PCG’s set of
core values. PCG’s core values are:
SAFETY
Webster defines the adjective “perfect” as being
“of the highest excellence”… “flawless”.
A perfect diamond, a perfect safety record… flawless.
In construction, real, inherent risks/dangers exist. We
must always strive for zero accidents… flawless, perfect.
Not until we have a perfect safety record can we be satisfied.
The perfect safety of our employees must be our primary
objective and primary culture. We must demand and expect
perfection. Remember, safety first, always, every day…
nothing less.
QUALITY PERFORMANCE
Play by the Rules:
• Fully use the business tools and systems that the
Company has developed for you. Don’t take shortcuts
- eventually it will catch up to you and our customers.
• Constantly stay familiar with all corporate policies,
particularly all operational policies for managing your
business. (PCG’s corporate policies are posted on
our Intranet. For assistance in accessing, contact your
respective Branch Administrator, Supervisor or Manager.)
• Manage by values.
INTEGRITY
• A company must be trustworthy and honest with those
it deals with, both internally and externally.
• It’s simple: “Walk the Talk”.
Treat the people you work with and the people you work for
in the same professional manner as you would want them to
treat you… ethically and with respect, timeliness,
and fairness.
TREATING EMPLOYEES EQUITABLY
Our primary role in this Company is to protect/preserve
and perpetuate/grow the assets (wealth) of our Company so
that it can share its wealth equitably and prudently as
possible with all its employees and owners today.
Our priorities for the Company:
1. Employee Satisfaction: Provide attractive
salary, bonus and fringe benefits for our employees and
their families. We want to continue to rank at the top of
our industry in total compensation. Also, create growth
opportunity and means for vertical movement and promotion
for our people. We want to develop talent from within and
give our deserving and qualified people an opportunity to
grow personally and professionally within the Company.
2. Stock Appreciation:
Moderate and sustained stock appreciation is vital to the
Company. Our goal is to continue to provide attractive returns
to the shareholders and remain employee-owned.
3. Financial Strength:
A strong balance sheet is essential for growth. All our
banking and bonding capabilities are tied directly to the
strength of our balance sheet.
ENTREPRENEURIAL SPIRIT
Only through growth and responsible financial management
will we enjoy continuing prosperity. We must look to all
employees and owners to make a difference. All of us should
feel comfortable enough to challenge and improve the system
by taking reasonable risks outside our comfort zone that
will improve and expand our businesses in three ways:
1. Branch-Level Growth: Internal growth from our existing
branches; i.e., doing more of the same and expanding into
new services for local market-share growth;
2. Division-Level Growth: Geographic expansion of our core
businesses; i.e., opening new branch locations; and
3. Corporate-Level Growth: Acquisition of new businesses
that will further diversify and strategically position us
for where we need to be ten years from now.
CUSTOMER ALIGNMENT
The next major business force to be reckoned with will be
rapid access and interaction with customers.
Communications and computer technologies
are creating new frameworks for customer management, allowing
real¬time integration with the customer and the ability
to create and leverage customer information.
Experts all agree that speed, reliability
and intimacy matter most. Customers are raising the bar:
“Know Me Well; Serve Me Fast; Do It Right Every Time.”
The best salespeople:
• Ask better questions
• Are excellent listeners
• Have empathy for their customer. Know better than
your competition the mentality and perspective of your customer.
See things through his/her eyes.
• Create a win/win situation for both you and your
customer.
• Practice excellent time management to maximize productivity.
FUN COMPANY
We spend the majority of our waking hours in the office
and/or otherwise working for the Company. It is vital that
we create and maintain a Company culture and atmosphere
that has our employees wanting to come to work and wanting
to work hard and be successful, but also feeling that the
Company has a personal interest in each of us and is concerned
for our comfort, our enjoyment, and our welfare.
It is our responsibility to provide
a work environment that balances productive work with productive
fun
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ETHICS QUICK TEST
TAKE A QUICK TEST TO EXAMINE YOUR
OPTIONS.
PCG wants to earn and maintain its reputation for being
trustworthy and for doing the right thing. If you’re
ever in a situation where the right thing is unclear or
doing the right thing is difficult, examine your options
with the Ethics Quick Test:
• Could it harm PCG’s reputation?
• Is it ethical and legal?
• What would my family and friends say?
• How would it look in the newspaper?
• Would I bet my job on it?
• Should I check with someone else?
• How would my action appear to others?
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BUSINESS STANDARDS
COMPLIANCE WITH THE LAW
PCG and its employees identify, understand and honor all
applicable laws and regulations, and act in such a manner
that the full disclosure of all facts related to any activity
would always reflect favorably on the Company.
MAINTAINING HIGH ETHICAL
STANDARDS
PCG and its employees honor the highest ethical standards
of conduct in all business activities, and act in a manner
that enhances the Company’s standing within the
business community as a vigorous and ethical competitor.
BUSINESS CITIZENSHIP
PCG and its employees are responsible citizens in the
communities where the Company operates.
HONESTY
PCG and its employees are truthful, honest and forthright
in all our endeavors.
INTEGRITY
PCG and its employees say what we mean, deliver what we
promise, and stand for what is right.
RESPECT
PCG and its employees treat one another with dignity and
fairness, appreciating the diversity of our work force
and the uniqueness of each employee.
TRUST
PCG and its employees build confidence through teamwork
and open, candid communication.
RESPONSIBILITY
PCG’s employees are free to speak up without fear
of retribution - and report concerns about the workplace,
including violations of law, regulations and Company policies,
and seek clarification and guidance whenever there is
doubt.
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COMPLIANCE EFFORTS
The Company takes steps
to assure compliance with its Principles of Business Conduct
by: •
Conducting periodic and spot audits at its corporate and branch
locations;
• Integrating its features within
the Company’s salaried employee performance appraisal
system:
- to ensure managers take an active
role in disseminating its contents to their employees,
- to ensure employees conduct their
business affairs with adherence to the provisions of the
PRINCIPLES;
•
Conducting training seminars on its provisions;
•
Evaluating all reports of suspected misconduct; and
• Appropriately disciplining violators.
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IF YOU HAVE QUESTIONS ABOUT PCG'S PRINCIPLES OF BUSINESS
CONDUCT
Individuals who have
questions or require clarifications regarding the PRINCIPLES
should seek assistance through any of the following channels:
- Contact your respective PCG Supervisor,
Manager or Vice President of Operations responsible for
your branch or department.
- Contact the Senior Vice President
of Corporate Affairs, PCG, Inc. at the home office in Lenexa,
Kansas (Tel: (800) 255-6866; or (913) 888-8600) or via email
to mick.matthews@pcg.com.
- Contact the Senior Vice President/General
Counsel, PCG, Inc. at the home office in Lenexa, Kansas
(Tel: (800) 255-6866; or (913) 888-8600) or via email to
chuck.williams@pcg.com.
Employees may have questions regarding
their own actions or the actions of other employees. Questions
may also arise regarding the actions of suppliers, subcontractors
or customers. You should direct your questions to one of the
individuals listed above for clarification and guidance.
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IF YOU PERCEIVE OR WANT TO REPORT MISCONDUCT
If you perceive misconduct
or want to report misconduct by another employee or manager,
you should immediately contact your respective PCG Supervisor;
Manager; respective Vice President of Operations; Senior Vice
President, Corporate Affairs or Senior Vice President/General
Counsel, to discuss the details. You may report anonymously,
if you prefer. Otherwise, your call will be treated confidentially
to the extent possible. If you
report, in good faith, what you suspect to be illegal or unethical
activities, you need not be concerned about retaliation from
others. The Company will take disciplinary action against
any employee involved in retaliation. This may include action
up to, and including, termination of employment.
PCG "ETHICS HELPLINE"
Performance Contracting Group continues to enhance its initiatives
regarding corporate ethics and raising awareness of its Principles
of Business Conduct. Effective January 1, 2004, the company
will establish its "Ethics Helpline", a telephone
service available to all employees. The "Ethics Helpline"
is available for questions you may have regarding business
ethics, or for reporting instances you suspect may be a questionable
business practice, illegal activity, or a crime pertaining
to Performance Contracting Group.
PCG
"ETHICS HELPLINE" - TOLL-FREE:
(866) 794-1777 |
All calls will be handled confidentially.
When you call the "Ethics Helpline", you may leave
an anonymous message or you may choose to leave a direct message
for Mick Matthews, senior vice president, Corporate Affairs.
The "Ethics Helpline" directions will prompt you
to press #1 to leave a direct message for Mick Matthews, or
to simply remain on the line to record your voicemail.
Performance Contracting Group is committed to doing business
at the highest possible level of integrity and ethical practice.
We appreciate your involvement and assistance.
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INTERNAL ACCOUNTING CONTROLS
Internal accounting
controls have been established to manage the Company’s
financial transactions. PCG adopted these controls to satisfy
internal needs and to ensure compliance with Generally Accepted
Accounting Principles (GAAP), the guidelines of the Financial
Accounting Standards Board (FASB), and other requirements of
applicable laws and regulations. INTERNAL
CONTROL GUIDELINES
PCG has established systems, controls and documentation for
authorizing, executing, and recording transactions involving
assets and liabilities. The Company also controls access to
assets and periodically reconciles recorded and existing assets.
The following is a summary of some of the more significant
aspects:
Compliance
No officer, employee or other person acting on behalf of
the Company may engage in any activity that circumvents
the Company’s system of internal controls.
Illegal Payments
No officer, employee or other person acting on behalf of
the Company may in any way offer, make, solicit or receive
an illegal payment, contribution or gift of any kind.
Cash Disbursements
PCG prohibits cash disbursements except for reasonable amounts
drawn from established and properly recorded petty cash
accounts. All checks must be drawn only to the ultimate
payee. No checks may be made payable to “cash”
or to “bearer”. Exceptions can be made to this
policy, only with the prior written approval of PCG’s
Chief Financial Officer.
Reporting and Review Procedures
Any officer, employee or other agent of the Company
who thinks a transaction may be illegal must report the
suspicion to the Company’s Senior Vice-President of
Corporate Affairs, Chief Financial Officer, or General Counsel.
If the Senior Vice-President of Corporate Affairs, Chief
Financial Officer, or General Counsel believes a further
review of the transaction is necessary, he must notify the
Chief Executive Officer.
All appropriate persons, including the reporting individual,
will be informed as to how the issue is resolved. If the
review procedure results in a favorable decision, the transaction
may proceed. Similar instances of transactions already completed
must also be reported accordingly. PCG will, after a difficult
issue has been resolved, consider how the “lesson
learned” from its resolution can be used to improve
the PRINCIPLES and/or Company policies.
Responsibility
Employees are responsible to know and understand the PCG
internal control guidelines that may directly affect them.
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ANTITRUST
Antitrust laws and regulations
are designed to preserve and foster fair and honest competition
within the free enterprise system. To accomplish this goal,
the language of these legal standards is deliberately broad,
prohibiting such activities as unfair methods of competition
and agreements in restraint of trade. Such language gives enforcement
agencies the right to examine many different business activities
to judge their effect on competition. POLICY
PCG Company policy requires full compliance with the letter
and spirit of all antitrust laws and regulations. No employee,
under any circumstances, has the authority to commit or authorize
a violation of the law. Anyone who violates the law, or knowingly
permits a subordinate to do so, is subject to disciplinary
action, up to and including termination of employment.
Each of you must have a basic knowledge
of the U.S. federal and state antitrust requirements. Many
countries outside of the United States such as Canada, Australia
and many European countries have also adopted antitrust laws.
Information about antitrust laws outside the U.S. may be obtained
from PCG’s General Counsel.
Penalties for antitrust violations
are severe. They include the following:
•
Imprisonment of individuals.
•
Fines of up to ten million dollars ($10,000,000) against
the Company, up to three hundred fifty thousand dollars
($350,000) against the individual for each violation of
the Sherman Act, and fines of up to ten thousand dollars
($10,000) for each violation of the Federal Trade Act.
•
Payment of triple damages, plus attorney’s fees and
litigation costs, to the government or any firm or individual
injured by the violation.
•
Injunctions or consent decrees prohibiting certain activities.
Consent decrees can seriously limit a firm’s future
freedom to engage in business activity and can be applied
across a broader scope than was involved in the original
violation.
AREAS OF POTENTIAL EXPOSURE
Violations most frequently occur in relation with
competitors, customers, and suppliers.
Relations with Competitors
The laws make illegal any agreement or understanding, expressed
or implied, written or oral, that unreasonably restricts
competition or interferes with the ability of the free market
system to function properly. In the eyes of the law, good
intentions or customer or consumer benefits do not justify
or excuse violations.
A formal agreement with a competitor need not exist to prove
a conspiracy. A general discussion followed by common action
often is enough to show an implied agreement. In an investigation,
every communication, written or oral, is subject to extreme
scrutiny.
Communications with competitors should
be avoided unless they concern legitimate business ventures
or permitted trade association activities. You must not
engage in any communications with competitors that could
result, or even appear to result in any of the following:
price fixing, bid rigging, allocation of customers or markets,
boycotts, or production limits to restrain trade.
Relations with Customers and Suppliers
Generally speaking, you have an unrestricted right to choose
your customers and suppliers. But, there are antitrust pitfalls
in this area. The biggest danger is an allegation that,
through an understanding or threat, you have improperly
restricted a customer’s freedom to establish his/her
own prices or terms of sale. You must also avoid any agreement
with a supplier that sets the price or terms of sale for
your products. In addition, you should avoid complaining
to your supplier about the prices charged by that supplier’s
other customers who are your competitors.
For Specific Guidance
Because of the severe penalties involved and the broad areas
of activities that could potentially lead to a violation,
all employees are encouraged to request guidance from the
General Counsel when antitrust-related questions arise.
The Legal Department can provide specific definition and
examples of illegal activities pertaining to competitors,
customers and suppliers.
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U.S. FOREIGN CORRUPT PRACTICES ACT
The Foreign Corrupt
Practices Act (FCPA) became U.S. federal law in 1977. It applies
to U.S. individuals, companies and their controlled international
subsidiaries.
The FCPA has two basic parts:
1. Anti-bribery provisions.
2. Accounting and record-keeping requirements.
The anti-bribery section prohibits
payment of a bribe to a foreign official or foreign political
party, party official or candidate for political office. The
FCPA defines a “bribe” as anything of value given
or offered to a foreign official for the purpose of influencing
an act or decision to obtain, retain or direct business. Anything
of value can include things other than cash.
Despite the reference to foreign practices,
the FCPA’s accounting and record-keeping provisions
apply to domestic and international operations of U.S. companies.
While the FCPA’s accounting provisions
basically restate GAAP, it is important to understand that
strict accuracy in documentation and reporting is required.
These provisions can be interpreted to include relatively
small sums from petty cash funds. Any director, officer, employee
or agent of PCG, or any stockholder acting on behalf of PCG,
who is convicted of violating the FCPA is subject to substantial
fines and/or imprisonment. If convicted, the Company is also
subject to substantial fines.
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POLITICAL PARTICIPATION
PCG believes that participation in the political process is
one of every individual’s most basic rights. But federal
and state laws in the United States and many other countries
distinguish between individual and corporate participation.
For example, U.S. federal law and the laws of many states prohibit
corporate contributions to political candidates or officeholders.
Personal Political Participation
PCG encourages employees to participate in the political process
as they desire. You may make personal political contributions
or communicate your personal beliefs to elected officials. It
is important, however, to distinguish between personal and corporate
political activities. As a responsible corporate citizen, PCG
may speak on issues of importance to the Company. Senior management
is responsible for developing and communicating the Company’s
positions on relevant legislative and regulatory issues. Be
sure you clearly label any personal communication with legislators
as your own beliefs. If you are contacted by legislators or
regulators regarding the Company’s position on public
issues, you should refer them to the Senior Vice¬President
of Corporate Affairs, or PCG’s General Counsel.
Corporate Participation
PCG prohibits the use of Company funds or other assets to
make political contributions to or expenditures on behalf
of political candidates, officeholders or public officials.
Prohibited expenditures may include things as small as providing
meals, beverages or entertainment to officeholders or public
officials. This policy applies even in states where the law
permits corporate political contributions or expenditures.
U.S. federal law and Company policy also state that no one
will be reimbursed for personal political contributions. Personal
compensation will not be altered in any way under any circumstances
to reflect such contributions.
Gratuities and Government Employees
U.S. federal and state laws and laws in some countries outside
the United States restrict the ability of corporations, their
employees or their agents to give gifts or gratuities to government
employees, including politicians on behalf of the Company.
These laws specifically prohibit making a gift to a government
employee in connection with a business transaction, procurement
and contracting officers, inspectors, auditors, and even local
officials who issue permits. These laws could be violated
if anything of value is given to a government employee, even
if there is no intent to influence an official action or decision.
PCG prohibits any employee from making any gift or gratuity,
or making any expenditure of any kind, to or on behalf of
any government employee.
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MEDIA RELATIONS
Employees may be asked
by representatives of the media for information concerning the
Company’s position on public issues or private issues
(such as litigation) in which the Company has an interest. Before
commenting on these issues, employees should coordinate any
contact with the media with the Senior Vice-President of Corporate
Affairs, or General Counsel. In addition, employees may not
release information to the news media about Company activities
or the activities of other employees. If an activity merits
or requires public disclosure, its release will be coordinated
by the Senior Vice-President of Corporate Affairs, and General
Counsel.
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CONFLICT OF INTEREST
A conflict of interest
exists when there is a conflict between an employee’s
or agent’s obligation to the Company and his or her self-interest.
Employees should avoid any relationship with other businesses
that could impair or unduly influence their ability to discharge
their PCG duties properly. The appearance of a conflict often
can be as damaging as an actual conflict. A good general rule
is to avoid any action or association that would be embarrassing
to you or the Company if it were disclosed to Company leaders
and/or the public. Generally speaking, employees should not
provide service or assistance to a competitor or engage in activities
that compete with any of the Company’s lines of business.
In addition, you should not use Company assets for your personal
gain. Work you do for the Company belongs to the Company. You
may not exploit for your personal gain inventions, patents or
copyrights belonging to the Company regardless of your involvement
in them. If a business opportunity should belong to PCG, taking
it for your personal gain is equivalent to misappropriating
a corporate asset.
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GIFTS AND ENTERTAINMENT
PCG desires to treat fairly and impartially all persons and
companies with whom it has business relationships, including
its customers and suppliers. Giving or accepting gifts and entertainment
can be construed as an attempt to unduly influence the relationship.
Generally, you should not provide or accept gifts of more than
nominal value or entertainment of greater than usual or customary
expense. Gifts of money are never permissible. Your judgment
should tell you when a gift is improper and should be refused
to prevent potential embarrassment to everyone and to avoid
what may be an unintentional violation of the law.
Business entertainment is an ambiguous
area. Picking up the check for a business lunch or dinner
or a trip to a sporting event or the theater is usually permissible.
But a clear business purpose should be involved. If in doubt
whether a gift or entertainment is appropriate, ask your respective
Manager, the Senior Vice-President of Corporate Affairs, or
General Counsel. Employees will be reimbursed for only reasonable
business-related travel and entertainment expenses. The expenses
must be necessary, legally incurred, properly authorized,
reported and approved.
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BRIBES AND KICKBACKS
Under no circumstances
is it acceptable to offer, give, solicit, or receive any form
of bribe, kickback, or inducement. The term “kickback”
includes any money, fee, commission, credit, gift, gratuity,
thing of value, or compensation of any kind that is provided
directly or indirectly to anyone for the purpose of improperly
obtaining or rewarding favorable treatment in connection with
a contract. This principle applies to PCG transactions domestically
as well as everywhere else in the world, even where the practice
is considered by some as “a way of doing business.”
PCG expects its employees to refuse
to make questionable payments. Employees must not offer expensive
gifts, bribes or any other kind of payment or benefit to representatives
of customers, suppliers, competitors, government or government
agencies.
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RELATIONS WITH SUPPLIERS
PCG’s commitment
to dealing fairly and honestly with suppliers means that
employees responsible for buying or leasing
materials and services on behalf of the Corporation must consciously
and consistently guard their objectivity. In practice, this
means that no employee or agent will accept or solicit any benefit
from a supplier or potential supplier that might compromise,
or appear to compromise, his or her objective assessment of
the supplier’s product and price. Promotional items of
nominal value are acceptable, as is moderately scaled entertainment
within the limits of responsible and generally accepted business
practices.
No PCG employee may require or pressure suppliers to give up
trade with our competitors as a condition to retain their supplier
agreement with us. PCG
employees must respect and protect any confidential or proprietary
information shared with us by a supplier. We must also let
our suppliers know that we trust and expect them to do likewise.
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CONTRACTS WITH PUBLIC ENTITIES
PCG acknowledges and
accepts responsibility for the special compliance responsibilities
that accompany contracts with public entities such as the U.S.
government, state governments, municipalities, etc. Employees
engaged in business activities with public entities must be
cognizant of and comply with all respective regulations and
contractual provisions.
For more information regarding contracts
with public entities, employees should contact PCG’s
Legal Department.
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INSIDE INFORMATION
Sometimes, employees
have information about PCG, its subsidiaries or affiliates,
or about a Company with which PCG does business, that is not
known to the public. While PCG is a privately held Company,
many of its employees conduct business with and have information
pertaining to publicly held corporations. Such inside information
may relate to business plans, new products or processes, mergers,
acquisitions, dispositions of businesses or securities, problems,
sales, profitability, negotiations relating to significant contracts
or business relationships with others, significant litigation
or other financial information.
It is important to understand that any PCG employee may hold
inside information about the Company or other companies and
be subject to the following restrictions: if inside information
is material, that is, if a reasonable investor would consider
the fact important in reaching an investment decision, employees
should not buy or sell securities in that company. Inside information,
gained as a result of PCG employment, should not be provided
to others, until such information becomes public. Employees
needing assistance in determining how the rules governing
inside information apply to specific situations should contact
PCG’s General Counsel.
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OUTSIDE ACTIVITIES
PCG employees or officers
must not serve as directors or officers of any organization
that might supply goods or services to the Company, buy goods
or services from the Company, or compete with the Company, without
prior approval of the Senior Vice-President of Corporate Affairs,
and PCG’s General Counsel. Neither is it permissible for
employees or officers to work as employees of or consultants
to any of these type of organizations. These are clear conflict-of-interest
situations. There are cases,
however, where PCG employees may start their own outside businesses,
or take on additional part-time work with organizations that
are neither competitors, suppliers, nor customers. This in
itself does not constitute a conflict of interest. It is the
employee’s responsibility to ensure that the second
job does not conflict with the interests of PCG. This means,
for example, ensuring that the two activities are strictly
separated:
•
That you do not do the other organization's work on PCG's
time.
•
That customers and colleagues from your outside activity
do not contact you at PCG.
•
That you do not use PCG's equipment and supplies, nor te
time of any PCG personnel, for your outside work..
•
That you do not promote products or services associated
with your outside business to other PCG employees during
working hours.
•
That you do not attempt to market or sell products or services
from your outside work to PCG.
In order tyo avoid any uncertainty
with PCG as your primary employer, you must let your manager
know of and approve the outside work prior to commencing it.
21
DISCRIMINATION AND HARASSMENT
PCG recognizes that
its greatest strength lies in the talent and the ability of
its employees. Employees are expected to hold themselves accountable
to the highest professional standards, with mutual respect being
the basis of all professional relationships. With regard to
human resources programs and policies, overall goals have been
established to guide the Company’s activity in employee
relations. In pursuit of these goals, it is the Company’s
policy:
•
To provide equal opportunity for all persons in recruiting,
hiring, developing, promoting and compensating without regard
to race, religion, color, age, gender, disability, veteran’s
status or national origin;
•
To maintain a professional, safe and discrimination-free
work environment; and
•
To recognize and compensate employees based on their performance
and to provide a competitive array of benefits.
Sexual, racial, ethnic, religious or
any other type of harassment has no place in PCG’s work
environment. Racial, ethnic and religious harassment includes
such conduct as slurs, jokes, intimidation or any other verbal,
written or physical attack on a person because of race, religion
or national origin. Sexual harassment includes unwelcome sexual
advances or other verbal or physical conduct of a sexual nature.
Questions or complaints about potential harassment should
be directed to your immediate supervisor, the Senior Vice-President
of Corporate Affairs, or PCG’s General Counsel.
22
SUBSTANCE ABUSE
PCG has a vital interest
in maintaining safe, helpful and efficient working conditions
for its employees. The Company recognizes problems created by
substance abuse and the need to develop prevention and treatment
programs. Being under the influence of alcohol or other drugs
on the job may pose serious safety and health risks not only
to the user, but also to those who work with the user. The Company
created the Substance Abuse Prevention Program to establish
and maintain a drug-free, alcohol-free, safe and helpful work
environment for all employees.
Each employee must report to work
in a physical condition that will allow him or her to perform
his or her job in a safe and efficient manner. Employees may
not be under the influence of or use, sell, purchase, transfer,
manufacture, or possess prohibited substances or drug paraphernalia
while performing any work for the Company, or while on Company-owned
or -controlled premises.
Employees using legal drugs (includes
prescribed drugs and over-the-counter drugs that have been legally
obtained and are used for the purposes for which they were prescribed
or manufactured) that may impair the performance of job duties
by affecting either mental or motor functions must immediately
inform their supervisor of such legal drug use.
When the Company has reason to
believe that an individual is violating any aspect of the Substance
Abuse Prevention Program, he or she may be asked by the Company
management representative to immediately submit to a search
or inspection at any time while on Company-owned or -controlled
premises, or while operating Company property.
The Company has established requirements
for substance abuse testing for thefollowing: pre-employment,
random, periodic, post-accident, reasonable suspicion, rehabilitation
follow-up, contractual obligation, and federally mandated testing
situations.
Employees who fail any employment-related substance abuse tests
are subject to disciplinary action up to and including termina¬tion
of employment. Employees who refuse to submit to the forms of
testing prescribed by the Company will be subject to disciplinary
action, up to and including termination of employment. When
the Company has reasonable suspicion and believes an employee
is under the influence of a prohibited substance, the employee
may be suspended, for reasons of safety, until test results
are available. Employees under the influence of or who use,
sell, purchase, transfer, manufacture or possess illegal drugs
or drug parapherna¬lia; any legal drug including prescription
medication that has not been legally obtained or is not being
used for prescribed purposes; or alcohol while performing Company
business or while on Company-owned or -controlled premises will
be subject to discipli¬nary action, up to and including
termination of employment. An employee’s refusal to give
consent to a search of person and/or property when requested
by Company management constitutes a violation of the Substance
Abuse Prevention Program and may result in discipline, up to
and including termination of employment. For
additional information regarding the Company’s Substance
Abuse Prevention Program and its Employee Assistance Program,
employees should contact the Substance Abuse Prevention
Program Manager in the PCG corporate office in Lenexa,
Kansas. Employees may review the Company’s Substance
Abuse Prevention Program, PCG Policy #176, on PCG’s
computer intranet service under the Corporate Information,
Corporate Policy Manual headings.
23
SAFETY, HEALTH AND ENVIRONMENT
SAFETY and HEALTH
It is the policy of PCG that the prevention of occupational
injuries and illnesses will be given priority equal with profitability,
productivity, quality and related corporate efforts. The maintenance
of a safe working environment is the responsibility of every
employee. PCG’s accident prevention programs have been
developed to eliminate or mitigate the potential harm from events
that could produce injuries, interrupt production, damage equipment
or materials, destroy assets, or escalate the cost of doing
business. Establishment of a safe environment will contribute
to the protection of, and the health and well-being of, employees
and others, and to the conservation of corporate assets from
losses caused by accidents.
Employees shall share in the responsibility for contributing
to the establishment of an accident-free environment by following
established safety rules and operating procedures, reporting
unsafe conditions and accidents, and conducting themselves in
a way that enhances their personal safety and the safety of
others.
For information about PCG's Accident Prevention Plan:
1. Contact the Corporate Safety Department
in Charlotte, NC office at (704) 529-8043; or
2. Access the PCG Accident Prevention Plan via
the Company's Intranet.
ENVIRONMENT
PCG commits to honor environmental laws and regulations
where it has offices and projects. The Company’s employees
should be alert to environmental issues and be familiar with
environmental laws applicable to their area of business. Since
environmental laws are complex and subject to frequent changes,
you should obtain the advice from PCG’s General Counsel
whenever there is any doubt as to the lawfulness of any actions
or inactions.
24
INTERNATIONAL TRADE RESTRICTIONS AND BOYCOTTS
The ability of U.S.
companies and their international affiliates to trade in the
world market is restricted by regulations issued by the U.S.
federal government. For example, U.S. companies are prohibited
from participating in economic boycotts directed against friendly
countries. Also, trading with certain countries is restricted
or prohibited.
ANTI-BOYCOTT LAWS
The anti-boycott laws are intended to prevent U.S. companies
and their non-U.S. affiliates from supporting a boycott imposed
by one non-U.S. country against another country that is friend
to the United States. Although the current laws were passed
primarily to respond to the boycott of Israel by several middle
eastern nations, other boycotts are also covered.
These laws prohibit the Company
or any of its employees from refusing to do business with anyone
based on race, religion, gender or national origin and from
providing information about these matters to customers or potential
customers. They also prohibit the providing of information about
relationships that the Company may have with a boycotted country.
Under the regulations, requests
to participate in a boycott must be reported promptly to the
U.S. federal government. These requests can potentially be found
in almost any business document, including contracts, requests
to bid, letters of credit, purchase orders and questionnaires
that seek information about potential suppliers. You should
also be alert to provisions that prohibit importing goods from
certain countries or that require shipping goods on vessels
that are able to enter the ports of particular countries. If
any document contains language that you believe may be boycott-related,
immediately contact PCG’s General Counsel.
REGULATION OF INTERNATIONAL
TRADE
The U.S. federal government regulates, and in some cases prohibits,
trade with various countries outside the United States. For
example, as of March 2001, trade is prohibited between U.S.
companies and governments or businesses in Cuba, Iran, Iraq,
Libya, North Korea, former Yugoslavia (Serbia and Montenegro)
and portions of Serbian-controlled areas of Bosnia and Croatia.
These prohibitions may also apply to international affiliates
of U.S. companies. Trading with these countries can subject
PCG to severe penalties.
Further, the U.S. Department of
Commerce regulates the export of goods, services and technology
to non-U.S. countries. These controls focus more on the type
of goods, services or technology being exported than on the
country to which they are exported.
Since the laws in this area are
constantly changing, you should consult with PCG’s General
Counsel before conducting business with or exporting goods and
services to a non-U.S. country. 25
CONFIDENTIALITY OF CORPORATE INFORMATION
One of PCG’s most
valuable assets is its body of business information. The widespread
use of computer terminals and systems and cellular phones has
caused this information to be potentially accessible by many
individuals. Failure to adequately protect this corporate information
can lead to the loss of highly confidential data that may place
PCG at a disadvantage in the marketplace.
As an employee, you are responsible
and accountable for the integrity and protection of all business
information (including your electronic mail and voice mail)
and you must take steps to protect information that has been
entrusted to you. For example, you must not make inappropriate
modifications to information or destroy, disfigure or disclose
information. Customer lists, property records and other business
information, even if compiled from public sources, are Company
property and cannot be taken or used for personal benefit.
Documents containing sensitive
data should be handled carefully during working hours and must
be properly secured at the end of each business day. Particular
attention must be paid to the security of the data stored on
the computer system. You must maintain the secrecy of your password
and lock equipment when not in use. If you see people who you
do not recognize using computers in your area, immediately contact
your supervisor.
In addition, you should be aware
that all electronic and/or voice mail communications are considered
records and property of PCG. The Company reserves the right
to monitor the contents of messages sent or received over its
systems.
Employees who have access to proprietary
and confidential information - which may range from engineering
designs, estimates, financial records, employee records, to
data entrusted to us by a customer or competitor - must keep
it confidential. Be very cautious in discussing Company business
in public: in restaurants, on airplanes, on cell phones, or
on public payphones. Use extra care in transmitting confidential
materials via fax. Remember that our obligation to protect PCG’s
proprietary and confidential information continues even after
we leave the Company.
Protection of Company information also means reporting information
completely and accurately. This includes information pertaining
to financial forecasts, construction schedules, potential claims,
revenue projections, and margin forecasts. Trying to hide bad
news through misleading figures undermines trust over the long
term, and in some cases may be illegal.
The reputation of PCG, its employees
and its products and services is also an important asset that
you have a responsibility to protect. 26
COMPANY ASSETS
SUPPLIES and EQUIPMENT
Employees are expected to use good judgment regarding the use
of Company resources. Employees are accountable for using such
resources responsibly to perform PCG business. Any personal
use of Company resources must not result in significant added
costs, disruption of business processes, or any other disadvantage
to the Company. Use of Company resources for non-Company purposes
is appropriate only when specifically authorized by Company
policy or procedure or when the user receives express authorization
from his or her manager. Managers are responsible for the resources
assigned to their respective organizations and are empowered
to resolve issues concerning their proper use. Employees
can unknowingly compromise the security and integrity of PCG
information through the improper use of Company equipment.
Employees using Company equipment for personal purposes are
accountable for that use and must ensure that no compromise
results.
Employees must ensure that:
•
Such materials and equipment remain on Company-controlled
property unless use in another location has been authorized
by management.
•
Proper measures are taken for the storage and safeguarding
of Company data and information to prevent unauthorized
access, use, or removal by any means and in any form (e.g.,
electrical, optical, magnetic, or hard copy) of such data
or information.
•
Company, customer, and supplier resources are not used for
outside business activities or unauthorized non-Company
purposes.
•
Personal use of computing equipment does not compromise
the security or integrity of Company information, software,
or hardware.
•
Resources entrusted to PCG by current or prospective suppliers
or customers are used only as authorized by the supplier
or customer.
PCG COMMUNICATION SYSTEMS
PCG communication systems and networks are provided for the
conduct of Company business. However, personal use by employees
of PCG telephones, facsimile machines, and voicemail, email,
and internet systems is permitted within the following guidelines:
•
The use is of reasonable duration and frequency.
•
PCG incurs no significant added costs.
•
The use is not related to any illegal activity or the conduct
of an outside business.
•
The use would not cause embarrassment to the Company.
•
The use is not in support of any religious, political, or
outside organization activity, except as may have been authorized
in advance by the Senior Vice President of Corporate Affairs
or PCG’s General Counsel.
•
The use does not interfere with the performance of Company
business, the employee’s assigned duties, or the assigned
duties of other employees and does not adversely affect
the performance of the employee or the employee’s
organization.
NOTE: Employees are
not to make use of the Internet for any purpose that may be
illegal or might otherwise embarrass the Company (e.g., pornography,
gambling). This includes employees sending e-mails using their
PCG account (such that the address that appears to all on
the Internet who see it is “john.doe@pcg.com”).
Use of PCG personal computers, copiers,
and similar office equipment:
Office equipment, such as personal
computers and copiers, is provided for the conduct of Company
business. However, occasional personal use of a personal computer,
copier, or similar office equipment is permitted within the
following guidelines:
•
The use should be infrequent and minimal.
•
The use must not be related to any illegal activity or the
conduct of an outside business.
•
The use would not cause embarrassment to the Company.
•
The use is not in support of any religious, political, or
outside organization activity, except as may have been authorized
in advance by the Senior Vice President of Corporate Affairs
or PCG’s General Counsel.
•
The equipment should be used on an off-hour basis, such
as during lunchtime or before or after work hours.
•
The use should not interfere with the performance of Company
business, the employee’s assigned duties, or the assigned
duties of other employees and should not adversely affect
the performance of the employee or the employee’s
organization.
•
There should be no incremental cost to the organization
or the cost should be insignificant.
USE OF COMPANY SOFTWARE
PCG employees use software programs for word processing, spreadsheets,
data management and many other applications. Most of the software
products purchased by the Company are covered by some form
of licensing agreement that describes the terms, conditions
and allowed uses.
It is PCG’s policy to respect copyright laws and observe
the terms and conditions of any license agreement. U.S. copyright
law imposes civil and criminal penalties for illegal reproductions
and use of licensed software. Each user must be aware of the
restrictions on the use of software and must abide by those
restrictions. (For information regarding licensing agreements
and software use restrictions, employees should contact PCG’s
Help Desk in Lenexa, KS at (888) 747-0041 or (913) 310-3559;
email: help.desk@pcg.com).
27
CONFIDENTIALITY
COMPENSATION
PCG considers all aspects of an employee’s compensation
to be considered strictly confidential. Employees should take
special care in maintaining that confidentiality. Items pertaining
to the general administration of benefits may be discussed among
PCG employees. From time to time employees discuss 401(k) plans,
ESOP programs, etc. Discussions of a general nature regarding
these types of plans is permitted. Employees are not to discuss
their individual respective compensation levels with other PCG
employees, or compensation levels of other PCG employees with
anyone.
EMPLOYEE RECORDS
The Company respects the aspect of privacy pertaining
to employee records, including medical records and substance
abuse testing. The Company will maintain confidentiality of
such information to the extent possible.
28
RECORDS MANAGEMENT
PCG’s corporate
records are important assets. Corporate records include essentially
everything you produce as an employee, regardless of its format.
A corporate record may be in the form of paper, computer reports,
microfilm, electronic mail or voice mail. It may be something
as obvious as a memorandum, a contract or case study, or something
not as obvious, such as a desk calendar, an appointment book,
or an expense record.
PCG is required by law to maintain
certain types of corporate records, usually for a specified
period of time. Failure to retain such documents for minimum
periods could subject the Company to penalties and fines, cause
the loss of rights, obstruct justice, place the Company in contempt
of court, or place the Company at a serious disadvantage in
litigation.
Accordingly, PCG has established
controls to ensure retention for required periods and timely
destruction of retrievable records, such as paper copies and
records on computers, electronic systems, microfiche and microfilm.
Even if a document is retained for the legally required period,
liability could still result if a document is destroyed before
its scheduled destruction date. You are expected to become familiar
with and fully comply with the records retention/destruction
schedule for the department in which you work. Employees should
contact the Legal Department in the Lenexa, Kansas PCG home
office with questions regarding records retention policies and
schedules.
29
SECURITY AND COMPLIANCE ASSISTANCE
PCG is committed to
providing a safe and secure workplace. In this regard, PCG may
conduct on each employee a full background investigation prior
to actual employment, and require drug screening as a condition
of employment.
Firearms or explosives shall not
be in the possession of any employee or agent while on Company
premises or when engaged in Company business.
Employees and other persons on
Company premises may be subject, in certain approved circumstances,
to inspection of their personal property (including lockers,
baggage, desks and parcels) computers and automobiles while
on Company property. Any employee who refuses an inspection
request by authorized Company personnel may be subject to discipline,
up to and including termination of employment.
Any security incidents and crimes
involving the Company must be reported to your immediate supervisor,
the Senior Vice President of Corporate Affairs, or PCG’s
General Counsel immediately. Reportable incidents include theft,
fraud, property damage, injury or threats of injury to Company
employees, and any other suspected or actual violation of the
PRINCIPLES.
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